Author Archives: My 5 Consulting

Critical Thinking — The Skill That Separates Information From Insight

Critical thinking has become one of the most talked-about skills in today’s workplace —especially as AI becomes more embedded in how we work.I recently listened to an episode of Recruiting Future with Matt Alder (Episode #685), where hediscussed rethinking skills in an AI-powered workplace. He highlighted four skills thatimmediately resonated with me — so much

The Lost Art of Small Talk — Why Communication Still Matters in an AI World

We are more connected than ever — yet many workplace conversations feel more awkward,rushed, or transactional than they should.Between constant notifications, back-to-back video calls, and AI-generated summaries, fewerconversations actually start the way they used to. We jump straight into agendas. We skip thewarm-up. And over time, we lose confidence in something deceptively simple: how to

AI for High-Pressure Reps

Anyone who’s carried a quota, mapped a territory, played air traffic controller for a sales team…or just spent an afternoon cleaning up a customer mess — knows there’s more to the job than chasing numbers. Sales is equal parts closing business, putting out fires, and serving as the point person for every client escalation when

AI, Trade, and the New World’s Borders

Step into any boardroom today and the air is thick with bold talk about artificial intelligence. Hundreds of executives invoke AI’s promise in earnings calls, investor meetings, and strategic planning sessions. The technology, they say, will supercharge productivity, streamline costs, and unlock new growth. But look closer, and a more complicated story emerges: Most leaders